FAQ'S
ARE SEASON PASSES VALID FOR FESTIVALS 'N' CONCERTS?
(915) 886-2222)
I LOST MY SEASON PASS WHAT DO I DO?
If you have take the picture ‘N’ printed your card admissions can look you up the first time if you just forgot your card, if the card is lost or you forgot it a second time Wet ‘N’ Wild charges $10 for a reprint.
DO WE NEED TO RENT TABLES?
$10 Picnic table (+ taxes ‘N’ fees) for each General Area Picnic Table you would like to use, and a $15 Picnic Table (+ taxes ‘N’ fees) for tables on the Island. Fees help us reduce table hogging and keeps prices lower for those not needing a table. Bring your own table, chairs ‘N’ save on the rental fee.
ARE LOCKERS AVAILABLE?
Yes,electronic and keyed lockers $15 plus a $10 deposit ($15)
CAN WE BRING OUR OWN TENTS TABLES AND CHAIRS?
Yes, but they must not obstruct the view of the stage.
WHAT KIND OF CLOTHING IS ACCEPTABLE?
For swimmers, swimsuits without rivets or buttons. For non-swimmers any non-offensive clothing is acceptable
HOW OLD MUST CHILDREN BE TO BE LEFT UNATTENDED?
Wet ‘N’ Wild encourages parents to accompany kids of any age wherever they go. Kids ages 8 and over may roam freely, if a guardian is present and reachable inside the park. We ask that only kids 13 and over be dropped off and left unattended.
ARE OUTLET TICKETS VALID FOR FESTIVALS AND CONCERTS?
Wet ‘N’ Wild’s outlet tickets are valid unless it specifically says on the ticket that it is not valid that date. Look on the front of the ticket, if you are unsure or call 915.886.2222
CAN WE BRING OUR OWN FOOD?
Yes, but no glass. Alcohol in the form of beer or wine not to exceed 8% is allowed except during some festivals.
(Please call to find out 915.886.2222)
CAN WE BARBECUE?
Yes, barbecue under one of our hundreds of shade trees. You can bring in your own propane grill or rent a charcoal grill ($25.00 Including tax), for safety reasons you may not bring your own charcoal grill. We also sell charcoal at the lily pad store.
IS WET 'N' WILD SAFE FOR NON-SWIMMERS?
Wet ‘N’ Wild has one of the best safety records in the water park industry. Our lifeguards are kept only a few feet from every swimming customer. Non-swimmers should not enter rides marked with deep-water signs. However, most of our rides have only waist deep water. Life vests can be rented free of charge at the lily pad store, just leave $10.00 an ID.
WHAT HAPPENS IF IT RAINS?
If Wet ‘N’ Wild closes rides due to weather or lightning, we will reopen those rides as soon as it is safe to do so. We DO NOT issue refunds when we are waiting to reopen rides. If Wet ‘N’ Wild must close rides for more than 1 hour, AND it’s BEFORE 2 pm, customers who choose to leave at that time will be given passes in exchange for their wristbands. If Wet ‘N’ Wild closes the park or rides for more than one hour due to a downpour or bad weather AFTER 2 PM, no passes will be given.